Some of the most relevant threats in this sector include:

• DDoS attacks: aimed at disrupting hosting or cloud availability, which can violate SLAs and trigger financial penalties.

• Credential stuffing & brute-force attacks: targeting customer portals, VPNs, or helpdesk systems.

• Ransomware: campaigns that can lock both your infrastructure and your customers’ environments, often leading to extortion scenarios.

• Lateral movement: attacks where threat actors compromise one customer account or system and pivot across shared infrastructure.

• Supply chain attacks: where attackers exploit your role as a service provider to compromise multiple downstream clients.

• Insider threats: both accidental (misconfigurations by NOC/helpdesk staff) and malicious (abuse of privileged accounts).

• Business Email Compromise (BEC): targeting support and finance teams to trick them into releasing sensitive data or approving fraudulent transactions.